Order Information
1.How do I check the status of my order?
There are three ways to track your order.
1) Go to "User Center" ，click on "My Order" to find out tracking number and delivery information .
2) Login to your ZTW Account to view your status.
3) Contact Customer Service.
Email: support@ztwesc.com
Online Chat: Lower right corner of current page .
2.How do I change items in my order?
You cannot change the items in your order. If you have already paid, please send an email to support@ztwesc.com to cancel the order for a refund. You can then place a new order.
3.How do I cancel my order?
Sign into your ZTW account and click "My Orders". Click the "refund order" button .
You cannot cancel orders online once items have been shipped. Please contact our Customer Service Team online by sending an email to support@ztwesc.com
4.When will I receive my refund or coupon credit after cancelling my order?
If the order has been paid for: You will receive the refunded coupon and/or credit about 3 working days after contacting our Customer Service team at support@ztwesc.com and receiving confirmation.
If the order has not been paid for: You will receive the refunded coupon and/or credit immediately after contacting our Customer Service team at support@ztwesc.com and receiving confirmation.
5.Warehouse processing time: 1-2 days;Shipping time: 5-15 days.
6.Please note if you have any special needs when placing an order.
Check Order Status
Let customers speak for us
I have had several ZTW ESC's and they have all worked flawlessly. Butter smooth throttle modulation and in my experience they can take high amp loads better that my equivalent Hobbywing and Traxxas Velineon ESCs could. The only negative is that there is no punch control and I hope they add this feature in future versions!
This 150A ESC is a MONSTER and I cannot wait to run it on 6s! It is sick on 3 and 4s.... I picked up a few mph over my 120A ESC.
great service!!! regarding communication, ordering and shipping. All of my questions were answered quickly and in a friendly manner. Shipping from China to Austria took exactly 7 days using the free shipping method. The ESC itself is a great piece, there's nothing more to say about it. I will definitely order directly from ZTW again if necessary. All I can say is “thank you” Best regards Wolfgang
Goods received. Everything went well. Could not be tested yet. Best regards
Great Company to work with
great bit of kit, looks really well made, quite heavy but i like that its i just adds that quality feel to it. shipped in about 4/5 days from china, cant complain.
it works great easy to build and to soft everything great too 700class heli
It is still before use, but the shipping is fast and good.
It is still before use, but the shipping is fast and good.
Arrived well, Skyhawk 160A HV ESC is used for 700 size helicopter.
Arrived well, LCD program card is mandatory for skyhawk ESC.
It works well for 700 size rc helicopter.
Good to use for Goblin raw 700 Piuma.
ZTW Skyhawk 160A ESC HV 6-14S SBEC For RC Helicopter
the combo is worth every penny,the best budget combo ever!
I've put it in my arrma typhon mega and that made it a lot more fun and lively!
highly recommended!